PRIVACY POLICY

1. Information We Collect

A. Personal Information

Information you voluntarily provide may include:

• Name
• Email address
• Account credentials
• Wellness goals and preferences
• Communication submitted through support channels

B. Wellness & Lifestyle Information (Sensitive Data)

You may voluntarily input personal wellness data, including but not limited to:

• Nutrition and meal tracking
• Supplement and habit tracking
• Mood, stress, or emotional regulation tracking
• Sleep, hydration, and energy patterns
• Digestive or symptom tracking
• Hormonal or cycle tracking

Submission of this information is optional and user-controlled.

C. Device & Technical Data

We may automatically collect:

• Device type and operating system
• App usage activity
• Crash logs
• Performance analytics

2. Legal Basis & Consent (Canadian Compliance)

We collect and use personal information only with informed user consent or where legally required. Users provide consent by:

• Creating an account
• Entering information into trackers
• Continuing to use the App

Users may withdraw consent at any time by requesting account deletion.

3. How We Use Your Information

Information is used to:

• Provide personalized wellness recommendations
• Improve app functionality and safety
• Provide customer support
• Improve user experience and content quality
• Meet regulatory and legal obligations

We do not sell or rent personal or wellness information.

4. Algorithm-Based Recommendations Disclosure

Some app suggestions are generated using algorithmic personalization based on user-entered data. These suggestions are educational wellness guidance only and are not medical treatment, diagnosis, or professional healthcare advice.

5. Storage & Security

We implement safeguards including:

• Encryption of stored data
• Secure cloud storage providers
• Restricted internal data access
• Security monitoring and vulnerability management

While we take reasonable steps to protect information, no digital system can guarantee absolute security.

6. Third-Party Service Providers

We may use trusted third-party services including:

• Cloud storage platforms
• Analytics providers
• Payment processors
• Technical infrastructure providers

These providers must maintain confidentiality and data protection standards.

7. Cross-Border Data Storage

Some service providers may store data outside of Canada. When data is transferred internationally, we ensure reasonable safeguards consistent with Canadian privacy standards.

8. Data Retention

We retain personal data only as long as necessary to:

• Maintain services
• Comply with legal obligations
• Support system functionality

Users may request deletion of their data at any time. Deletion requests are typically processed within 30 days unless legally restricted.

9. Children & Parent-Provided Information

The App is not intended for independent use by children under 13. Parents or guardians may choose to input wellness data on behalf of minors and confirm they have legal authority to do so.

We take reasonable steps to protect child information and limit data collection to wellness support purposes only.

10. Data Breach Notification

If a security breach affecting personal information occurs, we will notify affected users and follow applicable Canadian privacy reporting obligations.

11. Your Rights

Users may:

• Request access to stored information
• Request correction of inaccurate information
• Request deletion of data
• Withdraw consent

Requests may be submitted through Help & Support.

12. Changes to Policy

We may update this Privacy Policy periodically. Users will be notified of significant updates through the App.